Privacy policy

Last Updated: 13 August 2026

Welcome to House of Shreengaar ("HOS", "we", "our", or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect:

  • Full Name

  • Email Address

  • Mobile Number

  • Billing and Shipping Address

  • Order Details

  • Payment Information, processed securely through our payment partners

  • IP Address

  • Browser and Device Information

  • Cookies and Website Usage Data

How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders

  • Communicate order confirmations, shipping updates, and delivery notifications

  • Respond to customer service requests

  • Process eligible exchanges and product-related claims

  • Improve our products, website, and customer experience

  • Send promotional emails, offers, and WhatsApp updates

  • Detect and prevent fraud or misuse

  • Comply with applicable legal and regulatory requirements

Payment Information

Payments are processed securely through trusted third-party payment gateways.

House of Shreengaar does not store your complete debit card, credit card, UPI PIN, or banking credentials.

Sharing of Information

We may share necessary information with trusted service providers required to operate our business, including:

  • Shipping and logistics partners

  • Payment gateway providers

  • Payment processing partners

  • Technology and website service providers

  • Customer communication service providers

  • Government authorities where legally required

We do not sell, rent, or trade your personal information.

Cookies

Our website may use cookies and similar technologies to:

  • Improve your browsing experience

  • Remember your preferences

  • Analyze website traffic

  • Understand website performance

  • Improve our services

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites or services. House of Shreengaar is not responsible for the privacy practices, content, or security of such third-party websites.

We encourage you to review the privacy policies of third-party websites before sharing your personal information with them.

Data Security

We implement reasonable technical and organizational measures to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.

Your Rights

Subject to applicable laws and regulations, you may contact us to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

Promotional Communications

We may contact you through email or WhatsApp regarding:

  • New collections

  • Offers and promotions

  • Product updates

  • Special events

  • Other relevant House of Shreengaar communications

You may request to stop receiving promotional communications by contacting us.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

Email: admin@houseofshreengaar.com
Phone: 9475448555 ; 9475498555

Policy Updates

House of Shreengaar may update this Privacy Policy from time to time. Any changes will become effective when the updated policy is published on our website.